Exhange & Return

We hope that you are pleased with your order. If for any reason you are not fully satisfied, you can exchange or return any purchases (including reduced items) within 14 days of receipt.

HOW TO EXCHANGE AN ITEM OR AN ENTIRE ORDER

Please print and complete the return form, which you will find here and at the bottom of this page. Wrap the style securely in the packaging in which you received the style (plastic bag or a carton box)

Put the return/exchange form in the package with the order.
We always recommend, that you send the package with insurance, so that you get a Track & Trace number. That way you are able to trace the journey of the package. Please write “RETURN” somewhere next to the shipping label on the package

Our address is:
Group Nordica
Co. / MEOTINE.
Scandiagade 25
2450 København
Denmark

HOW TO RETURN AN ITEM OR AN ENTIRE ORDER

If you want to return your order, you will need to print and fill out the return form found here and below. The return needs to happen within 14 days of you purchasing the style.
Wrap the style securely in the packaging in which you received the style (plastic bag or a carton box)

Put the return/exchange form in the package with the order. Please write “RETURN” somewhere next to the shipping label on the package.

Our address is:
Group Nordica
Co. / MEOTINE.
Scandiagade 25
2450 København
Denmark

HOW LONG PROCEEDING TIME IS THERE?

Once we have received the order and taken a look at the condition, We will make the refund to the debit card / Klarna / Viabill used in the purchase. It might take 10-14 business days before the amount will be shown in your bank account, but usually it takes 3-5 business days.
You will receive an email as soon as I have started the refund process.

What do I do if the style I want to exchange to is more expensive or at a lower cost than the style I bought?

If you want to exchange to another style, that is of a lower price than the one you have bought, we will make a refund of the remaining amount to the card used on the original order. If you want to exchange to a another style, that is of a higher price than the one you have bought, we will send a secure payment link to your email. The payment link makes it secure, fast and easy for you to pay the difference. Once you have made the payment and confirmed it to us by mail. I will send the new style to you.

What do I do if the style I want to exchange to is more expensive or at a lower cost than the style I bought?

If you want to exchange to another style, that is of a lower price than the one you have bought, we will make a refund of the remaining amount to the card used on the original order. If you want to exchange to a another style, that is of a higher price than the one you have bought, we will send a secure payment link to your email. The payment link makes it secure, fast and easy for you to pay the difference. Once you have made the payment and confirmed it to us by mail. I will send the new style to you.

If you want to exchange or return the order, you need to send it as home delivery to:

Group Nordica
Co. / MEOTINE.
Scandiagade 25
2450 København
Denmark

When you are sending a order to us, you are paying for the return freight. It is important, that you send the package with home delivery, since we can not pick up packages in different parcel shops. We always recommend, that you send the package with insurance, so that you get a Track & Trace number. That way you are able to trace the journey of the package.

The freight of the new style is paid by us.

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