All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped.
Standard Delivery in Denmark/Sweden/Norway is FREE SHIPPING above 1500 DKK. Below 1500 DKK it’s 49 DKK with GLS, and you’ll receive your delivery within 2 working days.
Standard Delivery Outside EU is 250 DKK. Warning to countries outside the EU, the prices are incl. danish tax but all local VAT and customs duties will be charged by the customer and the total amount can increase the cost of the product. By ordering to countries outside EU you accept to pay for the local VAT / customs and fees.
Items are entitled to be refunded or returned based on complaint. If an item is damaged during shipping, or nonfunctional, please send a mail to email@example.com, then we will help you a.s.a.p. If an item is unsatisfactory, a written explanation is needed before the item may be considered for a refund. Buyer must take into account the description of the item before requesting a refund. If the item matches the description by Meotine and the buyer is unsatisfied, the excange/refund will be taking under consideration by Meotine. Exchanges are granted on a case-by-case basis. If your purchase did not live up to your expectaions or you purchased the wrong size, you may exchange/ return it within 14 days. Items bought from the day you received your purchase. If the product in any way looks used or the tag has been torn off, we will ship the item back to you with no exchange. Items bought in our offline store at; Store Strandstræde 7, Copenhagen our refund policy is as followed: 8 days after purchase we offer gift card in return. We do not offer money back. Items bought on sale in our offline store is non-refundable. Meotine ApS has a two year warranty policy on all items bought online.
All Meotine fur products are carefully inspected before they are packed to ensure no faulty products.
Black Friday discounts do not apply to gift cards. The offer applies to all pre-discounted supplies. Black Friday does not apply to products which already are on discount. Sold out products and stock issues may occur.
We process orders in the order they come in, even if products are in stock at the time of purchase, we can not guarantee stock status, as the system does not typically update fast enough on Black Friday.
Items purchased during Black Friday, can only be exchanged to our current and available collection. Older collections cannot be returned. Black Friday purchases are considered Christmas gifts and can be retuned until January 11th.
Keep in mind you have 14 days to decide if you want to return your product(s), beginning from the time you receive your package.
Remember it is you, the customer, who is responsible for the return until we have received and registered it, so always save your deposit slip. It can sometimes take up to 14 days for a return to come to us and be processed at our store.
All purchases made in November until December 24th will be considered Christmas gifts. This means that the return period is only valid until January 11th.
TERMS AND CONDITIONS FOR USE OF THE WEBSITE
The website is owned and operated by Meotine ApS – CVR (Tax)number: 37642010 – Store Strandstræde 7 – Copenhagen – Denmark. All images, names, brands, trademarks and logos on the website are the property of Meotine in Denmark or its associated companies and partners. All images names, brands, trademarks and logos are protected by copyright and can only be used with permission from Meotine.
The content of the website such as text, graphics, icons, images, videos, audio files and software are the property Meotine ApS or their associated companies and partners.
Downloading content from the website is only allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from Meotine ApS or their associated companies and partners, as the case may be. Meotine ApS makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. Meotine ApS is entitled to change the content of the website at any time without preceding notice.
If the website links to a third party website, Meotine ApS makes no warranties for the content of the third party website. These links are made for your convenience only, but it is at your own risk when you visit a third party website.
THE EXCHANGE ADDRESS:
Co. / MEOTINE.
An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment.
Any complaints about items or sellers may be sent to our support at firstname.lastname@example.org There is no guarantee of a resolution. Each case will be looked at individually, and Meotine will be in contact as well.
ALL PERSONAL INFORMATION SAVED AT THE SITE WILL BE HANDLED WITH THE MOST UTMOST CARE. THE INFORMATION THAT WE STORE WILL NOT BE SOLD OR USED FOR ANY PURPOSES OTHER THAN ENSURING THE BEST SERVICE POSSIBLE. YOU HAVE THE RIGHT TO REVIEW YOUR INFORMATION ON FILE AT ANY TIME.
ALL CUSTOMERS PAYING BY CARD ARE SUBJECT TO VALIDATION CHECKS. MEOTINE RESERVES THE RIGHT TO DELAY ANY ORDER IF FRAUD IS SUSPECTED. FOR SECURITY REASONS, WE DO NOT STORE ANY PAYMENT INFORMATION IN OUR DATABASE.