Return Policy
Please note that all Black Friday gifts must be returned with your order. If they’re not included, the value of the gift will be deducted from your refund.
You have 14 days to return any item after receiving it. We are offering free return shipping if you place a new order for the item or size you wish to receive.
To qualify for a return, please ensure the item is in its original condition—unworn, unwashed, unused, and in its original packaging. Unfortunately, items that appear worn won’t be eligible for return.
Refunds will be processed once we’ve inspected the returned items, typically within 4–7 days after receipt. Processing may take longer during peak times, and refunds are credited to the same payment method used at purchase.
Return Shipping Fee
A return shipping fee of 50€ applies and will be deducted from your refund. Please note that initial shipping costs are non-refundable.
If you’d like to exchange an item, we are offering free return shipping! Place a new order for the item or size you wish to receive, and include "Exchanged for a new item" in your return email. We’ll cover the return shipping fee as part of the exchange process.
Unclaimed Parcels
Unclaimed parcels returned to us will be processed as returns, and the standard return fee will apply to cover handling costs.
Exchanges
If you’d like to exchange an item, we are offering free return shipping! Place a new order for the item or size you wish to receive, and include "Exchanged for a new item" in your return email. We’ll cover the return shipping fee as part of the exchange process.
Claims
If an item arrives damaged or faulty, please let us know within 14 days. Include your order number and photos of the issue in an email to support@meotine.com. Note that pilling and natural leather markings are not considered defects.
How to Return
To start a return, email Support@meotine.com with your order number and details of the items you’d like to return. We’ll send you a return label and instructions. Please allow for a slight delay during busy periods.
Pack your item in its original packaging, attach the return label over the original shipping label, and drop it off at the nearest service point. Depending on where you’re sending from, returns may take up to 14 days to process.
Pack the item in the original packaging, place the return label over the original shipping label, and drop it off at the nearest service point.
Depending on where the package is being sent from, the return process may take up to 14 days, but we strive to process it as quickly as possible.
